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Escalation Matrix

We at Mallige Medical Centre wish to offer you our best service always. In the unfortunate event that the quality of service does not meet your expectations, or resolution of any issues at the point of service is not to your satisfaction, please do not hesitate to escalate your concerns as per the chart below:

Step 1

Officer on Duty (24 hours)


Step 2

Chief Operating Officer


Step 3

Managing Director

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